News Release.
Atlanta-based MOSAIC Group [Architects and Remodelers] recently received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. GuildQuality is a third-party customer satisfaction software surveying company.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers who stated they would recommend the business to a friend and the percentage of customers who responded.
MOSAIC Group achieved a recommendation rate of 90 percent or above from their customers surveyed by GuildQuality.