MOSAIC Group [Architects and Remodelers], a metro Atlanta Design/Build company with Indoor and Outdoor Living Divisions, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has sponsored the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. MOSAIC Group achieved a recommendation rate of greater than 90 percent from its customers, who were surveyed through GuildQuality.
This is the fourth time MOSAIC Group has received a Guildmaster Award.
Photo: Rick Goldstein (left) and William Fadul