MOSAIC Group Honored for Service Excellence

Atlanta-based MOSAIC Group [Architects and Remodelers] recently received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. GuildQuality is a third-party customer satisfaction software surveying company. In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, andRead More


Client Experience Leaders

Before the Internet and the advent of online ratings and reviews, hundreds of fly-by-night operators were able to flourish with a churn-and-burn mentality. For many, their long trails of unhappy customers would catch up to them, and give the industry a black eye. Today’s more transparent environment has imposed limits on bad actors. Homeowners todayRead More